We want you to love your Sampan products as much as we do. If you are not completely satisfied with any of our products we will be happy to either replace the item or refund your money.
– All returns must be received within 14 days after receipt of goods.
– Copy of invoice must be included and all goods packed as you originally received them to avoid any unnecessary damage.
– All returns will be processed within 14 days of receipt, stock permitting.
– Proof of damage will be required for a refund/exchange. We may require any damaged goods to be returned to us
– All refunds will be less any postage charges incurred by Sampan